SUPERWISE® Chat → Department-Specific AI Hubs

Department-Specific AI Hubs

Departments need their own AI workspaces with SSO integration, custom branding, and department-specific agents trained on their data and processes.
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AI knowledge base

What is an AI knowledge base for a department?

An AI knowledge base gives a department a governed workspace for asking questions from its documents and processes. SUPERWISE Chat runs on a SUPERWISE-hosted model, leaves messages intact, and applies the guardrails the business configures.

User story

“I'm the HR Director at a large financial services company. We needed our own AI workspace for HR-specific tasks—policy questions, benefits guidance, employee onboarding. But we also needed SSO integration so employees could access it seamlessly, and we wanted it branded for HR. We deployed Chat as an HR AI Hub with SSO, custom domain, and HR-specific agents trained on our policies. Now employees get instant HR answers, and everything stays private and compliant. IT has visibility, but HR controls the workspace.”

Scenario

Role
HR Director
Industry
Financial Services
Challenge
Departments need specialized AI workspaces with SSO, custom branding, and department-specific agents
Solution
Chat department hubs with SSO on Business Plus and Enterprise, custom domains on Enterprise, and Customizable Agents
Outcome
Department-controlled workspaces with IT visibility, seamless employee access via SSO, and department-specific AI capabilities

How it works

Step-by-step workflow with feature references

Deploy department hub

Set up department workspace with SSO authentication on Business Plus or Enterprise
Step 1

Create department-specific agents

Create Customizable Agents tailored to department needs: HR policy agent, sales enablement agent, IT support agent, etc
Step 2

Configure department policies

Set up department-specific policies: data retention, access controls, conversation sharing rules
Step 3

What powers department AI hubs

Give every department a purpose-built AI workspace with SSO, custom branding, department-specific agents, isolated data policies, and organization-wide governance built in from day one.

SUPERWISE Chat features

  • •SSO integration for seamless, one-click employee access on Business Plus and Enterprise
  • •Custom domains per department for branded AI workspaces on Enterprise (e.g., hr.company.com)
  • •Department-specific Customizable Agents trained on internal policies, data, and processes
  • •5+ agents on Professional tier; 15+ agents on Business tier for complex departments
  • •Isolated department workspaces with data separation and per-department policy control
  • •Real-time guardrails on every interaction (PII detection, toxicity filtering, jailbreak protection)
  • •Complete audit trails per department for compliance and accountability
  • •Knowledge collections for department-specific document and policy ingestion
  • •Role-based access control with department ownership and organization-wide IT oversight
  • •Persistent conversation history and workspace memory scoped to each department hub

Deploy governed AI workspaces across every department

Standardize enterprise AI adoption with department-specific workspaces, assistants, and centralized governance.

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