Case studies

Customer case studies

How healthcare and manufacturing teams run governed AI in production with SUPERWISE®, told by the deployments themselves.
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Customer stories

Governed AI becomes real when it reaches a care manager, a warranty reviewer, or a clinician making a decision. These stories show how teams put AI into production while keeping the work observable, traceable, and connected to the people responsible for the outcome.

Each deployment begins with a different operational problem. Renova Health supports chronic-care teams without replacing the human relationship. Bridgestone connects warranty evidence and decisions across a complex manufacturing network. NuevoSono applies computer vision to intravascular imaging where consistent interpretation matters. The common thread is governance built into the workflow from the first day.

Read the full stories for the challenge, the operating model, and the result already documented on this site. The summaries below use only those published accounts.

The details matter. Renova documents evidence-based recommendations and an audit trail for each AI decision. The Bridgestone story follows claims, inspections, approvals, and resolutions through one governed process. NuevoSono shows explainability, observability, guardrails, and audit trails inside a regulated imaging workflow. Together, they show governance as daily operating practice.

Scaling compassion: humanizing AI in chronic care

Renova Health

Renova Health · Healthcare

Problem
Chronic Care Managers needed evidence-based recommendations without losing the human connection patients depend on or exposing protected health information.
Result
AI assistants equip care managers with the right information at the right time, while every AI decision is logged and traceable to its source.

Governing warranty claims with SUPERWISE Manufacturing Suite

Bridgestone

Bridgestone · Manufacturing

Problem
Manual claims processing created delays and errors across a multi-tier distribution network, with limited visibility into defect patterns and root causes.
Result
The governed workflow connects inspections, approvals, and resolutions with end-to-end traceability, predictive defect intelligence, and audit-ready documentation.

Governed AI for high-resolution intravascular imaging

NuevoSono

NuevoSono · Healthcare · Medical imaging

Problem
Plaque detection and lesion assessment depend on precise image interpretation, while variability across operators can affect treatment decisions.
Result
NuevoSono embedded governed computer vision in its next-generation IVUS platform, increasing interpretive consistency and streamlining cath-lab workflows.

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