Enterprise Services
Managed AI Operations
An ongoing, managed partnership where Superwise monitors, maintains, and continuously improves your AI Agent operations.
Operationalization of AI
Superwise monitors, maintains, and continuously improves your AI Agent operations, so your team can focus on the business — not the operations.
- Ongoing monitoring, incident detection, and SLA-based support
- Continuous improvement and expansion recommendations
- Regular governance reporting and strategic roadmap reviews
Expected outcome
A fully operationalized AI program, running under a defined operating model and SLA, with regular performance and compliance reporting.
- Managed-services operating model and SLA
- Recurring performance and compliance reporting
- Quarterly roadmap co-planning with your team
What's involved in the engagement
1
Operational Monitoring
- •Performance, drift, and guardrail monitoring across deployed Agents
- •Incident detection and alerting
2
Maintenance & Support
- •Agent/model updates, patching, and dependency management
- •SLA-based issue resolution
3
Continuous Improvement
- •Periodic performance review and tuning
- •Expansion recommendations for new use cases and Agents
4
Governance in Operation
- •Ongoing compliance and reporting cadence
- •Periodic risk re-assessment
5
Strategic Partnership
- •Quarterly business reviews
- •Roadmap co-planning with the customer
6
Deliverable & Readout
- •Managed-services operating model and SLA
- •Recurring performance and compliance reporting
Next step
Best suited for organizations with Agents in production seeking an outsourced or co-managed operating model.