How AI works

When people say "AI," what are they talking about?

Short answerAt least six different technologies, with different costs, risks, and rules. Three independent questions sort them: did a person write the rule or did a machine learn it, does it score something or produce something, and does it advise a person or act on its own.

The word does all of this work at once:

  • Rule systems. A person wrote the logic. Inspectable, and older than the term by decades.
  • Predictive models. Score or classify something that already exists: credit risk, fraud, demand, machine failure.
  • Perception systems. Decide what an image, a recording, or a document is.
  • Generative models. Produce new text, code, images, or audio from patterns learned in training.
  • Agents. Act on a standing authorization, with nobody waiting on the other end.
  • Assemblies of several of the above, which is what nearly every real product turns out to be.

Arguing about which one deserves the name gains nothing. What matters is that a requirement like "explainability" or "human oversight" means completely different work depending on which is in front of you. Most deployed systems are the sixth kind, so a rule usually lands on several at once.

Three distinctions do the sorting

  • Rule-based or learned. Did a person write the rule, or did a machine find the pattern? This decides whether the logic can be audited at all.
  • Predictive or generative. Is it scoring something that exists, or producing something new? The risk, cost, and infrastructure profiles are close to opposite.
  • Advisory or agentic. Does it recommend to a person, or act on its own? This is where liability changes character.

They are independent. A system sits somewhere on each, and its position on one predicts nothing about the next.

Two systems plotted on three axes. A credit scoring model and an AI browser agent are both learned, so the first axis separates nothing. On the second, credit scoring is predictive and the agent generative; on the third, credit scoring is advisory and the agent agentic.
A credit scoring model and an AI browser agent share one word. Both are learned, so the first axis separates nothing. They are opposite on the other two.

Why one label fails

A credit model is learned, predictive, and advisory. A browser agent is learned, generative, and agentic. They have different failure modes, different infrastructure, and different bodies of existing law already covering them. A rule written for one reaches every system that shares an axis with it: write for the agent and you also reach the credit model, which has been regulated for decades; write for the credit model and the agent walks through the gap.

Inside an organization the same thing happens with AI policy. "Approved AI tools" lumps together a fraud model, a writing assistant, and an agent with access to the finance system. Sorting them on the three axes first tells you which rules each one actually needs.

Sources

  1. Congressional Research Service, Artificial Intelligence (AI) Taxonomy (IG10077).
  2. European Union, Artificial Intelligence Act, Article 3(1), definition of an AI system.

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