Whitelabeled Customer AI Portal
User Story
“I'm a product director at a B2B SaaS company. We want to offer AI-powered customer portals with our own branding, but we need advanced RBAC for different customer tiers and complete data isolation. We deployed Chat as a whitelabeled customer portal with our branding, advanced RBAC, and 25+ agents for different customer experiences. Customers get AI assistance with our brand, and we maintain complete control and visibility. Customer satisfaction scores increased 35%.”
Scenario
- Role
- Product Director
- Industry
- B2B SaaS
- Challenge
- Need whitelabeled AI portals with custom branding, advanced access controls, and complete customer data isolation
- Solution
- Chat whitelabeled customer portal with advanced RBAC, org-wide policies, and 25+ agents (Business Plus+)
- Outcome
- 35% increase in customer satisfaction, branded AI experience, complete customer data isolation, scalable customer portals
How It Works
Step-by-step workflow with feature references
Whitelabel Deployment
Whitelabel Chat with company branding (Business Plus+)
Configure Advanced RBAC
Configure advanced RBAC for customer access tiers (Business Plus+)
Create Customer-Facing Agents
Create 25+ Customizable Agents for different customer experiences (Business Plus+)
Feature Mapping
SUPERWISE and Open WebUI features that power this use case
SUPERWISE /Chat Features
- •Complete whitelabeling with brand identity (Business Plus+)
- •Advanced RBAC for customer, partner, and internal access tiers (Business Plus+)
- •25+ Customizable Agents for customer-facing AI experiences (Business Plus+)
- •Org-wide sharing policies to ensure customer data isolation (Business Plus+)
Open WebUI Features
- •Custom branding options
- •User management
- •Workspace organization
- •Multiple workspace templates
Feature Combinations
- →Whitelabeling with advanced RBAC for differentiated customer experiences
- →25+ agents with org-wide policies ensuring complete customer data isolation
- →Multiple workspace templates for different customer segments
Ready to Get Started with Whitelabeled Customer AI Portal?
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