Multi-Tenant SaaS AI Features
SaaS companies need to offer AI features to their customers with complete data isolation, whitelabeling, advanced RBAC, and org-wide policies for tenant separation.
User Story
"I'm a CTO at a SaaS company. We want to offer AI features to our customers, but we need complete data isolation between tenants, whitelabeling, and advanced RBAC. We deployed SUPERWISE /chat as a multi-tenant AI platform with whitelabeling, advanced RBAC, and org-wide policies. Each customer gets their own isolated AI experience with our branding, and we maintain complete control. Customer retention increased 25%."
Scenario
- Role
- CTO
- Industry
- SaaS
- Challenge
- Need to offer AI features with complete tenant isolation, whitelabeling, and advanced access controls
- Solution
- SUPERWISE /chat multi-tenant platform with whitelabeling, advanced RBAC, and org-wide policies (Business Plus+)
- Outcome
- 25% increase in customer retention, complete tenant isolation, branded AI experience, scalable multi-tenant platform
How It Works
Step-by-step workflow with feature references
Whitelabel Multi-Tenant Platform
Whitelabel SUPERWISE /chat for SaaS product (Business Plus+). Configure custom branding for seamless integration. Apply SaaS company brand identity: logo, colors, messaging. SUPERWISE brand completely hidden from customer view.
Configure Tenant Isolation
Use advanced RBAC to create tenant-specific access controls (Business Plus+). Configure org-wide sharing policies to ensure tenant data isolation (Business Plus+). Define tenant boundaries: data, workspaces, agents, features. Ensure customer data never crosses tenant boundaries.
Deploy Tenant Workspaces
Deploy multiple workspace templates for different customer tiers (Business Plus+). Create 25+ Customizable Agents for differentiated customer experiences. Each tenant gets isolated workspaces with appropriate agents and features. Tenant-specific branding and customization.
Tenant Access & Usage
Tenants access AI features via SSO or direct login. See branded AI experience with SaaS company identity. Access appropriate agents and workspaces based on their tier. All interactions governed by tenant isolation policies.
Multi-Tenant Governance
Org-wide sharing policies ensure complete tenant data isolation (Business Plus+). Admin reporting tracks tenant usage, satisfaction, and agent effectiveness. Complete audit trails for tenant interactions and support quality. Maintain organization-wide visibility while ensuring tenant boundaries.
Feature Mapping
SUPERWISE and Open WebUI features that power this use case
SUPERWISE Features
- •Whitelabeling for seamless SaaS integration (Business Plus+)
- •Advanced RBAC for tenant-based access control (Business Plus+)
- •Org-wide sharing policies for complete tenant isolation (Business Plus+)
- •25+ Customizable Agents for differentiated customer experiences (Business Plus+)
Open WebUI Features
- •Custom branding options
- •User management
- •Workspace organization
- •Multiple workspace templates
Feature Combinations
- →Whitelabeling with advanced RBAC for tenant-specific AI experiences
- →Org-wide policies ensuring complete tenant data isolation
- →25+ agents with multiple workspace templates for different customer tiers
What You Get
- Whitelabeling for seamless SaaS integration (Business Plus+).
- Advanced RBAC for tenant-based access control.
- Org-wide sharing policies for complete tenant isolation.
- 25+ Customizable Agents for differentiated customer experiences.
Why SUPERWISE
Multi-tenant SaaS requires Business Plus tier: whitelabeling for brand consistency, advanced RBAC for tenant isolation, and org-wide policies to ensure customer data never crosses tenant boundaries.
Ready to Get Started with Multi-Tenant SaaS AI Features?
See how SUPERWISE /chat enables safe, confident AI use for your team.
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