Use Case

Department-Specific AI Hubs

Departments need their own AI workspaces with SSO integration, custom branding, and department-specific agents trained on their data and processes.

User Story

"I'm the HR Director at a large financial services company. We needed our own AI workspace for HR-specific tasks—policy questions, benefits guidance, employee onboarding. But we also needed SSO integration so employees could access it seamlessly, and we wanted it branded for HR. We deployed SUPERWISE /chat as an HR AI Hub with SSO, custom domain, and HR-specific agents trained on our policies. Now employees get instant HR answers, and everything stays private and compliant. IT has visibility, but HR controls the workspace."

Scenario

Role
HR Director
Industry
Financial Services
Challenge
Departments need specialized AI workspaces with SSO, custom branding, and department-specific agents
Solution
SUPERWISE /chat department hubs with SSO, custom domains, and 5+ Customizable Agents (Professional+)
Outcome
Department-controlled workspaces with IT visibility, seamless employee access via SSO, and department-specific AI capabilities

How It Works

Step-by-step workflow with feature references

Step 1

Deploy Department Hub

Set up department workspace with SSO authentication (Professional+). Configure custom domain for seamless integration (e.g., hr.company.com) (Professional+). Apply department branding and customization to match department identity.

SSO integration
Custom domains
Department branding
Step 2

Create Department-Specific Agents

Create Customizable Agents tailored to department needs: HR policy agent, sales enablement agent, IT support agent, etc. Professional tier provides 5+ agents; Business tier provides 15+ agents. Train agents on department-specific data, policies, and processes using Knowledge collections.

5+ Customizable Agents (Professional)
15+ Customizable Agents (Business)
Department-specific training
Step 3

Configure Department Policies

Set up department-specific policies: data retention, access controls, conversation sharing rules. Configure conversation retention controls aligned to department compliance requirements. Define role-based access controls for department members and stakeholders.

Department policies
Data retention controls
Role-based access
Step 4

Enable Employee Access

Employees access department hub via SSO—single sign-on from company portal. Custom domain provides seamless, branded experience (e.g., hr.company.com). Department members see department-specific agents and knowledge bases immediately.

SSO access
Custom domain
Department-specific experience
Step 5

Maintain Organization-Wide Control

IT and security teams maintain organization-wide visibility through admin reporting (Business+). Centralized policies ensure consistent governance across all department hubs. Complete audit trails show department usage, compliance, and risk exposure for executive reporting.

Organization-wide visibility
Centralized governance
Executive reporting

Feature Mapping

SUPERWISE and Open WebUI features that power this use case

SUPERWISE Features

  • SSO integration for seamless access (Professional+)
  • Custom domains for department branding (Professional+)
  • 5+ Customizable Agents for department-specific needs (Professional)
  • 15+ Customizable Agents for complex departments (Business)
  • Department workspaces with isolated data and policies
  • Organization-wide visibility and control

Open WebUI Features

  • Workspace organization
  • User management
  • Basic SSO support
  • Custom branding options

Feature Combinations

  • SSO integration with custom domains for seamless department deployment
  • Department-specific agents with organization-wide governance
  • Isolated workspaces with centralized visibility and control

What You Get

  • SSO and custom domains for seamless deployment (Professional+).
  • 5+ Customizable Agents for department-specific needs (Professional).
  • Department workspaces with isolated data and policies.
  • Conversation retention controls aligned to compliance requirements.

Available Tiers

ProfessionalBusinessBusiness+Enterprise
View Pricing →

Why SUPERWISE

Department hubs require SSO and custom domains (Professional+) plus multiple Customizable Agents. Each department gets its own governed workspace while maintaining organization-wide visibility and control.

Ready to Get Started with Department-Specific AI Hubs?

See how SUPERWISE /chat enables safe, confident AI use for your team.