SUPERWISE® Recognized as a Sample Vendor in 2025 Gartner® Hype Cycle™ for Generative AI in Banking
Nashville, TN, August 26, 2025 — SUPERWISE, a leading provider of AI observability and model governance solutions, proudly announces its recognition as a Sample Vendor in AI Observability in Banking in the 2025 Gartner® Hype Cycle™ for Generative AI in Banking, published August 1, 2025.
We believe this recognition reflects SUPERWISE’s growing role in helping financial institutions operationalize trustworthy AI across mission-critical banking processes. As banks scale AI across underwriting, fraud detection, and compliance workflows, observability has emerged as a foundational capability for risk mitigation, transparency, and resilience.
In the report, Gartner defines AI observability in banking as:
“A practice that extends beyond traditional IT monitoring by specifically tracking real-time AI behaviors, inputs, and outputs to improve decision accuracy and enhance trust in banking.”
This expanded oversight is increasingly essential as regulators demand greater accountability from AI systems. According to Gartner analyst Lopa Sinha, AI observability is not just a technical enhancement—it’s a strategic imperative:
“A mature AI observability practice helps build executive confidence in the AI portfolio by mitigating AI risk comprehensively.”
The report also highlights the role of observability in enabling banks to respond to shifting fraud patterns, customer behaviors, and regulatory expectations in real time. As Gartner notes:
“Without a systemic approach to monitor, manage and govern AI systems in real time, the compliance and model risk management (MRM) process would become prohibitive. AI observability empowers banks to scale AI safely across business processes within compliance and legal boundaries.”
SUPERWISE’s inclusion in this year’s Hype Cycle™ signals growing industry recognition of its platform’s ability to deliver continuous monitoring, bias detection, and explainability throughout the AI lifecycle.
Russ Blattner, CEO of SUPERWISE, commented:
“Being named by Gartner® in the Hype Cycle™ for Generative AI in Banking is a powerful validation of our mission to make AI systems observable, auditable, and trustworthy. As AI becomes foundational to banking operations, observability is no longer optional—it’s essential for compliance, customer trust, and innovation.”
SUPERWISE’s platform is designed to meet the needs of complex, regulated environments, enabling banks to align with governance frameworks such as the OCC’s model risk guidance and the EU AI Act. By integrating observability into the AI stack, SUPERWISE helps institutions accelerate innovation while maintaining control and accountability.
About SUPERWISE
SUPERWISE is the Enterprise AI Governance and Operations Platform purpose-built for real-world AI. With a platform-first approach, SUPERWISE unifies AI operations and governance, risk, and compliance (GRC) into a single, scalable foundation—empowering complex, regulated industries to deploy, monitor, and manage AI with confidence and oversight.
SUPERWISE was also included in the Forrester® AI Governance Solutions Landscape 2025, further validating its leadership in enabling transparent, accountable, and scalable AI governance.
*Gartner Disclaimer:
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Media Contact:
Jo Ann M Stadtmueller
SVP, Marketing
SUPERWISE®
p: (615) 619-4033
