Use Case

Whitelabeled Customer AI Portal

B2B companies want to offer AI-powered customer portals with their own branding, advanced RBAC, and org-wide policies—all without exposing the SUPERWISE brand.

Talk to Sales

User Story

"I'm a product director at a B2B SaaS company. We want to offer AI-powered customer portals with our own branding, but we need advanced RBAC for different customer tiers and complete data isolation. We deployed SUPERWISE /chat as a whitelabeled customer portal with our branding, advanced RBAC, and 25+ agents for different customer experiences. Customers get AI assistance with our brand, and we maintain complete control and visibility. Customer satisfaction scores increased 35%."

Scenario

Role: Product Director
Industry: B2B SaaS
Challenge: Need whitelabeled AI portals with custom branding, advanced access controls, and complete customer data isolation
Solution: SUPERWISE /chat whitelabeled customer portal with advanced RBAC, org-wide policies, and 25+ agents (Business Plus+)
Outcome: 35% increase in customer satisfaction, branded AI experience, complete customer data isolation, scalable customer portals

How It Works

Step-by-step workflow with feature references

Step 1

Whitelabel Deployment

Whitelabel SUPERWISE /chat with company branding (Business Plus+). Configure custom domain for customer portal (e.g., ai.yourcompany.com). Apply brand identity: logo, colors, messaging, UI customization. SUPERWISE brand completely hidden from customer view.

•Whitelabeling (Business Plus+)

•Custom domains

•Brand customization

Step 2

Configure Advanced RBAC

Configure advanced RBAC for customer access tiers (Business Plus+). Define roles: Basic customer, Premium customer, Partner, Internal team. Set access controls: Which agents, which workspaces, which features. Ensure customer data isolation through role-based access.

•Advanced RBAC (Business Plus+)

•Role-based access

•Customer data isolation

Step 3

Create Customer-Facing Agents

Create 25+ Customizable Agents for different customer experiences (Business Plus+). Agents for: Product support, Feature guidance, Account management, Training. Each agent configured with customer-facing knowledge and brand voice. Deploy multiple workspace templates for different customer segments.

•25+ Customizable Agents (Business Plus+)

•Customer-facing agents

•Multiple workspace templates

Step 4

Customer Access & Usage

Customers access portal via SSO or direct login. See branded AI experience with company identity. Access appropriate agents and workspaces based on their tier. All interactions governed by org-wide sharing policies.

•SSO access

•Branded experience

•Tier-based access

•Org-wide policies

Step 5

Data Isolation & Governance

Org-wide sharing policies ensure customer data never crosses boundaries (Business Plus+). Complete audit trails for customer interactions and support quality. Admin reporting tracks customer usage, satisfaction, and agent effectiveness. Maintain organization-wide visibility while ensuring customer data isolation.

•Org-wide sharing policies (Business Plus+)

•Customer data isolation

•Admin reporting

•Complete audit trails

Feature Mapping

SUPERWISE and Open WebUI features that power this use case

SUPERWISE Features

•Complete whitelabeling with brand identity (Business Plus+)
•Advanced RBAC for customer, partner, and internal access tiers (Business Plus+)
•25+ Customizable Agents for customer-facing AI experiences (Business Plus+)
•Org-wide sharing policies to ensure customer data isolation (Business Plus+)

Open WebUI Features

•Custom branding options
•User management
•Workspace organization
•Multiple workspace templates

Feature Combinations

→Whitelabeling with advanced RBAC for differentiated customer experiences
→25+ agents with org-wide policies ensuring complete customer data isolation
→Multiple workspace templates for different customer segments

What You Get

Complete whitelabeling with your brand identity (Business Plus+).
Advanced RBAC for customer, partner, and internal access tiers.
25+ Customizable Agents for customer-facing AI experiences.
Org-wide sharing policies to ensure customer data isolation.

Available Tiers

Business+Enterprise

View Pricing →

Why SUPERWISE

Whitelabeled customer portals require Business Plus tier features: whitelabeling, advanced RBAC, and 25+ agents to create differentiated customer experiences. Org-wide policies ensure customer data never crosses boundaries.

Ready to Get Started with Whitelabeled Customer AI Portal?

See how SUPERWISE /chat enables safe, confident AI use for your team.

Talk to Sales View Pricing